Drop In Visits/Check ups

Cancellation Policy

For cancellations, please contact us by phone at least 24 hours in advance, in order to avoid being charged. This applies only to healing services, not our pet services. For Pet Sitting Services you must cancel in writing, by noon 1 week prior to pet sitting services in order to get a refund of 75%, otherwise you are not eligible for a refund. 25% Fee is non-refundable for loss of services due to cancellation. Once Pet Services are in progress there is no refunds. Pre-payment is required upon booking of all pet sitting & pet services. If I the Pet Sitter have to cancel for any reason you will be refunded the remaining days left in booking. ( This has not ever happened thus far) If you need to re-schedule your appointment please call and connect with a live person. Re-scheduling appointments will only be accepted by telephone. Thank you in advance. We look forward to hearing from you. Please let us know if we can be of any further assistance to you on your journey. We welcome your feedback and comments in order to better serve you!

Contact Details